Meredith Broussard, author, "More than a Glitch: Confronting Race, Gender, and Ability Bias in Tech"
Apr 17, 2023
Apr 17, 2023
Disability Dongle: A well intended elegant, yet useless solution to a problem we never knew we had. Disability Dongles are most often conceived of and created in design schools and at IDEO.One case study concerns “haptic footwear”: Lecha is a “smart footwear company” that “seeks to create an intuitive and user-friendly wearable technology for visually-impaired people.” But as with other disability dongles, it seemed to overlook the reality on the ground:
Lechal’s marketing narrative ignores the possibility that “few had thought to tackle this problem” because it is not, in fact, a problem. Blind and low-vision people have been using white canes for such a long time because they’re reliable, reasonably cost-effective tools that meet their needs.White canes! Much like the wheelchair ramp that Meredith talks about in the interview: simple, low-tech, low-cost, and effective.